Support for Authority Disputes

We assist importers and manufacturers in their interactions with Market Surveillance Authorities and Customs (ADM) during inspections of imported or market-placed products. We verify and organize Technical Documentation (TCF), check the completeness and conformity of test reports against the actual product, and coordinate communication with inspectors to prevent delays, costs (e.g., storage fees), and the risk of sanctions or commercialization blocks.

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1.

Pre-clearance and Import Documentation Audit

Before arrival, we verify that all documentation and test reports are consistent with your product and ready for any authority requests, preventing disputes and customs holds.

  • $

    Review of TCF/Technical File and mapping of applicable directives/regulations
  • $

    Verification of test reports (product, variants, batch, applicable standards)
  • $

    Labeling, CE marking, manual, and traceability check
  • $

    Gap analysis and corrective plan with priorities and timelines
  • $

    Preparation of the documentation binder for inspection requests

2.

Assistance During ADM / Market Surveillance Inspections

We manage all communication with inspectors: document submission, technical clarifications, sampling, and countertesting, up to the completion of the review process.

  • $

    Interface with ADM/authorities: submission of clear and structured documents
  • $

    Coordination of sampling and required testing
  • $

    Analysis of findings and preparation of technical responses
  • $

    Impact mitigation: reduction of downtime, storage costs, and delays
  • $

    Final report and recommendations for future audits

3.

Non-Conformity Management and Reinstatement of Compliance

In the event of findings, we define and implement rapid corrective actions to safeguard market access, brand image, and ensure ongoing compliance.

  • $

    CAPA: corrective/preventive plan with responsibilities and deadlines
  • $

    Update of tests, manuals, labels, and declarations
  • $

    Re-inspections/re-tests and formal closure of findings
  • $

    Supplier alignment and internal training on new requirements
  • $

    Post-market monitoring and periodic compliance checks

Ready for ADM and Market Surveillance Controls?

We organize the TCF and test reports, verify product conformity, and manage communication with inspectors to avoid holds or penalties. We expedite customs clearance and market release through reliable pre-clearance documentation.

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